It's very important to us that you get what you ordered as quickly as possible. It takes about 2-5 business days to fulfill orders. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that's why we've made these tables to help you decide which shipping option is right for you and the gifts you'll be sending.
Standard Shipping Times
|USA||3-5 business days via USPS||1-3 business days via FedEx|
|Canada||5-7 business days via USPS||1-5 business days via FedEx|
Sometimes we're out of stock, and fulfillment might take a bit longer. But don't worry, we'll always let you know in advance. Our merchandise is sent by airmail from California.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
1. Write to us at firstname.lastname@example.org to let us know what you're unhappy with.
2. Wait for our response. We make sure to reply within 48 business hours. We'll provide instructions for the returns procedure.